AUSExports — Step-by-step account setup for Importers & Exporters

How to Become an Importer / Exporter on AUSExports

This user guide shows exactly how to register, choose Customer or Vendor, select a vendor plan, complete payment, and start listing products/services professionally.

Choose your path Vendor setup Customer setup FAQ

Before you start (recommended)

Have these details ready so your setup is smooth and you look professional from day one:

Email + mobile number Business profile (about, location) Product/service details (photos, pricing) Shipping capability / service area

Tip: Vendors should use a clean Shop URL slug (e.g. yourbrand) because your store will appear like: https://ausexports.com.au/store/yourbrand

Choose your role

On the registration form you can select “I am a customer” or “I am a vendor”. Pick the option based on what you want to do on the platform.

Customer = buy / enquire / browse Vendor = sell products / services

Start Registration Compare Vendor Plans

Need help? Visit Training Resources

Vendor setup (Exporter / Seller) — complete flow

Follow these steps to register as a vendor, choose a plan, complete payment, and access your dashboard.

Create your account

Open the Login/Register page and fill in the required registration fields.

Go to: Login / Register
Enter your First Name, Last Name, and Email
Create your vendor profile: Shop Name, Shop URL, Phone Number

Select “I am a vendor”

On the same registration form, choose the vendor option so the system sets up your vendor access.

Choose: I am a vendor
Select a Subscription Pack (Starter / Pro / Global)

Choose a plan & proceed to payment

Compare plans on the Join Us page and click Buy Now to add your plan to cart.

Plans page: Join Us (Vendor Plans)
Then review: Cart
Pay here: Checkout

Pick a Plan Go to Checkout

Access your Vendor Dashboard

After successful registration/payment, log in and open your vendor dashboard to manage everything.

Vendor Dashboard (Subscriptions): Open Dashboard
Subscription Orders: View Orders

Best practice: Add your logo, banner, company description, and contact details before listing products.

Complete the necessary dashboard settings

Inside the vendor dashboard, complete these essentials (so buyers trust you and can purchase smoothly):

Store profile: logo, banner, business info, address
Shipping: regions, methods, delivery timelines (if applicable)
Payments: payout/withdrawal method and details
Policies: returns, shipping policy, minimum order, lead times

Add products or services to sell

Create listings with clear photos, accurate titles, specs, and export-ready descriptions.

Use high-quality images (front, back, packaging, labels)
Add SKU, MOQ (minimum order quantity), lead time, and certifications if relevant
Write clear shipping/handling notes to reduce buyer questions

Browse Marketplace (Shop) View Store Listing

Go live & start trading

Once your store is ready, keep it active and responsive to build credibility.

Respond quickly to enquiries and order updates
Keep stock/pricing updated
Use training resources to improve exports and compliance

Training & Video Resources

Related links: Privacy Policy · Terms & Conditions

Last updated: Guide template

Customer setup (Importer / Buyer) — simple flow

Register your customer account

Go to the Login/Register page and fill in the required details.

Open: Login / Register
Enter your name + email and submit registration

Select “I am a customer”

On the registration form, choose the customer option (this keeps your account focused on buying/enquiries).

Choose: I am a customer
Then log in using your credentials

Start browsing immediately

After login, you can browse products and exporters, and continue from the home page.

Go to Shop Find Exporters

Importer tip: When contacting exporters, share your destination country, required certifications, MOQ, and target delivery timeline to get faster quotes.